Know your customers

Shailee ShethIn her talk, Shailee will cover some critical conversations on our Customers, the way they think, the way they perceive what we deliver and their expectations, her n experiences through the journey and how we can make a difference in this relationship with these following points :

  • Hear your Customer’s Inner Voice!
  • My journey from being a Developer to a Business Person!
  • Challenges faced – and how I did it Wrong & Right.
  • How we can influence our Customer’s behavior!
  • Understanding Symptoms and Patterns!

Speaker

WordCamp Mumbai 2017 is over. Check out the next edition!