{"id":4264,"date":"2023-10-26T18:07:08","date_gmt":"2023-10-26T12:37:08","guid":{"rendered":"https:\/\/mumbai.wordcamp.org\/2023\/?p=4264"},"modified":"2023-10-26T18:09:46","modified_gmt":"2023-10-26T12:39:46","slug":"the-art-of-turning-angry-customers-into-loyal-wordpress-advocates","status":"publish","type":"post","link":"https:\/\/mumbai.wordcamp.org\/2023\/the-art-of-turning-angry-customers-into-loyal-wordpress-advocates\/","title":{"rendered":"The Art of Turning Angry Customers into Loyal WordPress Advocates"},"content":{"rendered":"\n<p class=\"has-large-font-size wp-block-paragraph\">Introducing our next Speaker &#8211; Dhara Shah<\/p>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile is-vertically-aligned-center add-gradient-border\" style=\"grid-template-columns:20% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/mumbai.wordcamp.org\/2023\/files\/2023\/10\/29-Dhara-Shah.png\" alt=\"\" class=\"wp-image-4182 size-medium\" srcset=\"https:\/\/mumbai.wordcamp.org\/2023\/files\/2023\/10\/29-Dhara-Shah.png 800w, https:\/\/mumbai.wordcamp.org\/2023\/files\/2023\/10\/29-Dhara-Shah-300x300.png 300w, https:\/\/mumbai.wordcamp.org\/2023\/files\/2023\/10\/29-Dhara-Shah-150x150.png 150w, https:\/\/mumbai.wordcamp.org\/2023\/files\/2023\/10\/29-Dhara-Shah-768x768.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"wp-block-paragraph\">Dhara stepped into the world of WordPress back in 2017 as a Customer Support Executive. Since then, she have been on an exciting journey, assisting and engaging with customers at various organizations. Currently, she look after the operations including Customer Service at Imaginate Solutions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Read more about <a href=\"https:\/\/mumbai.wordcamp.org\/2023\/speaker\/dhara-shah\/\">Dhara<\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading has-secondary-color has-text-color has-link-color wp-elements-a959021868975f20d47f080f8efd0034\">Session Name<\/h3>\n\n\n\n<p class=\"has-large-font-size wp-block-paragraph\">The Art of Turning Angry Customers into Loyal WordPress Advocates<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-secondary-color has-text-color has-link-color wp-elements-6423409d4895cb9c5f93cb97a2544cb6\">Session Description<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Join me for a fascinating session where I shall talk about how to make angry customers become big fans of your WordPress plugins or theme. I shall share tricks and stories from real experiences.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You will learn the special ways to deal with tough situations, make friends with customers, and make them love what you do.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will explore how these happy customers can help you grow your plugin or theme organically within the WordPress community.<\/p>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Dhara Shah is going to talk about \u201cThe Art of Turning Angry Customers into Loyal WordPress Advocates\u201d<\/p>\n","protected":false},"author":7772755,"featured_media":4255,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1,1079856],"tags":[],"class_list":["post-4264","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general","category-speakers"],"jetpack_featured_media_url":"https:\/\/mumbai.wordcamp.org\/2023\/files\/2023\/10\/Speaker-Dhara.png","jetpack_likes_enabled":false,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pheACI-16M","_links":{"self":[{"href":"https:\/\/mumbai.wordcamp.org\/2023\/wp-json\/wp\/v2\/posts\/4264","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mumbai.wordcamp.org\/2023\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mumbai.wordcamp.org\/2023\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mumbai.wordcamp.org\/2023\/wp-json\/wp\/v2\/users\/7772755"}],"replies":[{"embeddable":true,"href":"https:\/\/mumbai.wordcamp.org\/2023\/wp-json\/wp\/v2\/comments?post=4264"}],"version-history":[{"count":2,"href":"https:\/\/mumbai.wordcamp.org\/2023\/wp-json\/wp\/v2\/posts\/4264\/revisions"}],"predecessor-version":[{"id":4272,"href":"https:\/\/mumbai.wordcamp.org\/2023\/wp-json\/wp\/v2\/posts\/4264\/revisions\/4272"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mumbai.wordcamp.org\/2023\/wp-json\/wp\/v2\/media\/4255"}],"wp:attachment":[{"href":"https:\/\/mumbai.wordcamp.org\/2023\/wp-json\/wp\/v2\/media?parent=4264"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mumbai.wordcamp.org\/2023\/wp-json\/wp\/v2\/categories?post=4264"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mumbai.wordcamp.org\/2023\/wp-json\/wp\/v2\/tags?post=4264"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}